*NEW COLOR CLIENTS: We can not accept new color client appointment requests with out this form being submitted: Color Client Consult Form

Once a stylist reviews your form, we will be in touch with which services are needed to be booked.

At this time, we cannot accommodate services for anyone under the age of 13.

WHO WE ARE

Moon Baby Hair Salon is a creative & craft hair salon located in the heart of Downtown Salem, Ma. We offer creative, custom & craft hair services, ranging from classic to current in nature, as well as cruelty free & vegan friendly products. We take pride in offering our clients & our team a safe space to express themselves through hair, all while providing guidance & support.

HAIR HAS NO GENDER HERE.

BOOK WITH US

*all haircut requests can be booked directly through our booking link with or without a haircut consultation

*to be added to our waitlist, text: 781-816-7016 or call : 978-594-4858 with your full name, phone number, day/time you wish to book and for what services.

*required for all new color clients & current clients looking for a change

*for additional guidance, if needed, before booking a haircut service

PRODUCTS & HAIR CARE

CANCELLATION POLICY

Moon Baby Hair Salon requires at least 48 hours notice for all service cancellations, reschedules and service changes, including if you wish to forgo or change any booked services during your appointment.

  • There will be a fee of 75% of the total service cost automatically charged to your card on file if you no-show, cancel or need to reschedule under the allowed time. This does include cancelling or rescheduling appointments even if they are made less than 48 hours prior to the appointment date. No-shows will automatically be charged a fee of 75% of the missed service costs to their card on file and will not be invited to book services with us in the future. By booking an appointment with us, you are agreeing to our policies.

  • We are always available via text even during hours we are closed. Our email and voicemail are time stamped and are always an option to contact for cancellations/rescheduling. These are the only valid options for communication to cancel or reschedule an appointment.

  • A non-refundable/non-transferrable deposit may be required to book future appointments. We reserve the right to not book clients for future appointments if they have violated our cancellation and salon policies.

  • We send out a courtesy confirmation text &/or email 72 hours prior to your scheduled appointment, as well as a text &/or email reminder 48 hours before your scheduled appointment. If you do not receive a courtesy text reminder for any reason, the Cancellation Policy fee will not be waived.

  • These policies help keep our stylists schedules sustainable. Our policies are final and are non-negotiable.